고객답변 영작

Dear Customer

Thank you again for bringing these matters to our attention.    

Let me start by apologizing personally for your experience.      

We really want to work with you to make this right.    

I tracked it for you and please refer to the attached information, I sincerely hope you will receive the package soon.

Hope this is clear for you.    

I hope this message will help you dispel your doubts.        

I know you must be a kind person and you will understand me.    

If there are any additional problems, please feel free to contact us and we will do our very best to assist you. 

Best regards

Fahim

Customer Service